Stereo audio may be called Linear PCM, depending on your video source. The solution would be to set your PlayStation 4 to output video to 720p or 1080i - whatever format your TV can support.Įlgato Game Capture HD60 hardware can't capture Dolby, DTS or other multichannel digital audio formats. The video may still appear in the software, but not on your TV. If your TV only supports 1080i or 720p, and not 1080p, then you may not get a video image when Elgato Game Capture HD60 is first connected. Troubleshooting - No Image Appears On The TV Instead, you will get an error message that states: Therefore, Elgato Game Capture HD60 won't be able to capture that content. The PlayStation 4 uses HDCP protection when watching a purchased movie, or using services like Netflix or Hulu. In that case, Elgato Game Capture HD60 will not be able to capture that content via HDMI. If you don't turn off HDCP before setting things up, and try to play a video game, the signal may flash on and off, or you will only see a black screen.Ĭontent other than gameplay may still be encrypted with HDCP (High-bandwidth Digital Content Protection). This sends the HDMI signal in real time to a TV or display, so you can play your game normally.ĭownload and install the Elgato Game Capture HD software, version 2.0 or higher:Ĭonnect your PlayStation 4 to the HDMI In of Elgato Game Capture HD60 via an HDMI cableĬonnect the HDMI Out of Elgato Game Capture HD60 to your TV or display via an HDMI cable.Ĭonnect the Elgato Game Capture HD60 to your computer via a USB cable. The USB cable also powers the Elgato Game Capture HD60 hardware. The signal is delayed by a few seconds from live. This sends the H.264 encoded video to your computer via USB 2.0. This is audio line in, and not a microphone port. This connects to an analog audio source, using an 3.5mm cable. This connects to a game console or other video source. My recommendation and what I use personally is the Elgato 4K60 Pro.Elgato Game Capture HD60 has two inputs, and two outputs: If it works fine there but not on your PS5 you know that at least the capture card is working and it must be one of the issues from above. If the issue still persists, try the Capture Card on another device (for example PS4 if you have). If you are certain all the above is set correctly, try rebooting / power-cycling all devices, that can often fix the issue.If your capture Software lets you select different Video Sources, make sure PS5 is selected (Elgato Game Capture lets you select this). So having it connected to a USB Port (best on your Computer) is required. Some Capture Cards (such as Elgato) get their power through USB and don’t have their own power supply unit. Make sure the Capture Card is powered on.
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